Right choice for New Car Service
Did you know that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of snapping up a bargain at the end of year car sales or want to have your new car serviced for the holidays? Here is some sound advice from Northern Car Care in Thomastown.
Getting a new car is one of the most considerable investments many people make, so it is sensible to do your utmost to take care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Did you know that you have the right to decide who will service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You are not required to take the vehicle back to the dealer where you originally got it for service or repairs. Provided the work is effected to the manfufacturers specifications by an adequately trained person and uses sufficient quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Northern Car Care mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Northern Car Care mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Northern Car Care will also only ever use fluids and lubricants that meet the specifications of the original carmaker.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between extended, statutory and manufacturer warranties to help you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be outweighed by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be wary of new car dealers who try to pad the deal with “express” or “extended” warranties, often for free, when purchasing your new car. Generally these ‘special’ warranties may include quite specialised restrictions or provisions, often in a language that is difficult to follow. Many times these promises provide very few additional benefits which exceed the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealer.
Such promises are very unlikely to call to your notice the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of travel time you may need to get your car serviced or higher waiting times due to fewer available service locations or mechanics.